Privacy Policy

Introduction

This Privacy Policy explains how TECHNORAFT (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit technoraftshop.com, use our services, or make a purchase from our electronics store.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.​

Information we collect

We may collect the following types of information:​

• Contact details: name, email address, phone number, billing and shipping address

• Account information: username, password, order history

• Payment information: limited payment details necessary to process your transactions (full card details are typically processed by our payment provider, not stored by us)

• Technical data: IP address, browser type, device information, and pages visited

• Communication data: messages you send via contact forms, email, or live chat

How we collect information

We collect information in the following ways:​

• When you create an account or place an order

• When you subscribe to our newsletter or marketing communications

• When you contact us for support or inquiries

• Automatically through cookies and similar technologies when you browse our website

How we use your information

We use your personal information to:​

• Process and deliver your orders for electronic products

• Manage your account and provide customer support

• Send important service updates (order confirmations, shipping updates, account notices)

• Send marketing and promotional messages (only if you have consented, where required by law)

• Improve our website, products, and user experience

• Detect, prevent, and address fraud or security issues

Cookies and tracking technologies

Our website uses cookies and similar technologies to:​

• Enable core site functions such as shopping cart and login

• Remember your preferences and improve your browsing experience

• Analyze traffic and usage to understand how visitors use our site

• Support advertising or remarketing, where applicable

You can manage or disable cookies in your browser settings, but some features of the site may not function properly if cookies are disabled.​

Sharing of your information

We do not sell your personal information. We may share information with:​

• Service providers (payment processors, shipping companies, hosting providers, email services) who help us run our business

• Analytics and advertising partners to help us understand website usage and improve marketing (where allowed by law)

• Authorities or third parties when required by law, court order, or to protect our rights, property, or safety

All third-party providers are required to handle your data securely and only use it for the purposes we specify.​

Data retention

We keep your personal information only as long as necessary to:​

• Provide our services and complete your transactions

• Comply with legal, accounting, or reporting obligations

• Resolve disputes and enforce our agreements

When data is no longer needed, it will be deleted or anonymized in a secure manner.​

Data security

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.​

• Secure server and hosting environments

• Access controls and authentication

• Encryption or tokenization for sensitive data where applicable

However, no method of transmission over the Internet or electronic storage is 100% secure, and absolute security cannot be guaranteed.​

Your rights

Depending on your location and applicable law, you may have the right to:​

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal information, subject to legal obligations

• Object to or restrict certain types of processing

• Withdraw consent where processing is based on your consent

• Receive your data in a portable format, where applicable

To exercise these rights, contact us using the details in the “Contact us” section. We may need to verify your identity before responding.​

International data transfers (if applicable)

If your information is transferred and processed outside your country (for example, to servers or service providers in other countries), we will take appropriate steps to ensure that your data is protected in accordance with this Privacy Policy and applicable laws.​

Third-party links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties and recommend you review their privacy policies separately.​

Children’s privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.​

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.​

• The “Last updated” date will be changed at the top of this page

• Continued use of the website after changes are posted means you accept the updated policy

Contact us

If you have any questions about this Privacy Policy or your personal information, please contact us:

TECHNORAFT PRIVATE LIMITED​

Address: FIRST FLOOR, B-128, DESK NO. – WSA 13, SECTOR – 2, Sector 12, Noida,
Gautambuddha Nagar, Uttar Pradesh – 201301
Email: info@technoraftshop.com
Phone: +91 7208523144